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Salesforce CRT-251 certification is highly valued in the industry and can help boost a professional’s career in the Salesforce ecosystem. It is a widely recognized certification that demonstrates a candidate’s expertise in Sales Cloud implementation, design, and administration. Holding this certification can help professionals stand out in a competitive job market and increase their earning potential.
To qualify for the Salesforce CRT-251 Exam, candidates must first have achieved the Salesforce Administrator certification. They must also have experience working with Sales Cloud for at least six months. Candidates must have a solid understanding of Sales Cloud features and functionality, as well as best practices for implementing and managing Sales Cloud solutions.
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Salesforce CRT-251 exam covers various topics, such as prospecting and lead management, sales process design, forecasting and pipeline management, sales team management, and sales cloud implementation. CRT-251 exam is designed to test the skills of the candidates in these areas and assess their ability to apply their knowledge to solve real-world problems. CRT-251 Exam Questions are based on real scenarios, and candidates are required to provide practical solutions that can help businesses achieve their sales targets.
Salesforce Certified Sales Cloud Consultant Sample Questions (Q60-Q65):
NEW QUESTION # 60
Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption.
What should a consultant recommend to encourage adoption?
- A. Run training in a sandbox environment.
- B. Re-define the sales process.
- C. Establish goals and key metrics.
Answer: C
Explanation:
When implementing Sales Cloud, ensuring adoption is crucial for maximizing its effectiveness and the return on investment. Establishing clear goals and key metrics is one of the most effective strategies to encourage user adoption.
Goals and key metrics provide measurable outcomes that can motivate the sales team by showing them how their activities align with organizational objectives. They also help track adoption progress, enabling management to make data-driven adjustments and identify areas needing further support. Salesforce recommends setting specific adoption goals and key performance indicators (KPIs) to measure success. This aligns with best practices for encouraging user adoption and ensures that the sales team understands how their efforts contribute to achieving broader company goals.
For more details, Salesforce's official resources on user adoption strategies emphasize the importance of establishing goals and tracking KPIs as a foundational step to encourage adoption. The Sales Cloud Implementation Guide also provides detailed insights into how these strategies support sustained user engagement and productivity.
NEW QUESTION # 61
The project is almost finished, and now it's time to test the changes and updates that have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.
How should the consultant recommend testing be conducted?
- A. Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.
- B. Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.
- C. Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.
- D. Create a new Sandbox and ask volunteers to test it with use cases.
Answer: A
Explanation:
Explanation
To test the changes and updates before go-live, the consultant should recommend creating a new Sandbox, populating it with data, and asking volunteers to test it with use cases. A Sandbox is a copy of the production org that can be used for development, testing, and training purposes. A Sandbox allows the consultant to test the changes in a safe and isolated environment without affecting the live data and users. A Sandbox can also be refreshed to get the latest data and metadata from the production org.
NEW QUESTION # 62
The consultant at Universal Containers recently enabled forecasts. A sales manager is concerned that all open opportunities appear in the Pipeline forecast category. Opportunities in Perception Analysis and Proposal/Price Quote stages should appear in the Best-Case category. Opportunities in the Negotiation/Review stage should appear in the Commit category.
How should the consultant ensure opportunities appear in the correct forecast categories?
- A. Create a field update with Flow to update the forecast category based on the opportunity stage
- B. Update the opportunity stage picklist value labels to match the category to which they should be assigned
- C. Edit the probability percentage on opportunity stage picklist values.
- D. Map opportunity stages to the appropriate forecast categories.
Answer: D
NEW QUESTION # 63
A Cloud Kicks sales team based in the U.S. wants to grow market share in Australia. The company has multicurrency enabled and has added the Australian Dollar as an available currency.
How should the consultant allow the sales team to report on Australian deal values in U.S. Dollars (USO)?
- A. Create a formula field to perform a currency calculation.
- B. Set each sales user's default currency to the Australian Dollar.
- C. Enable parenthetical currency conversion.
- D. Use USD for Australian Opportunity currencies.
Answer: C
Explanation:
* Enabling parenthetical currency conversion is the best way to allow the sales team to report on Australian deal values in U.S. Dollars (USD). Parenthetical currency conversion is a feature that displays converted currency amounts in parentheses next to the original currency amounts in reports and dashboards. For example, if an opportunity has an amount of 10,000 Australian Dollars (AUD), and the corporate currency is USD, enabling parenthetical currency conversion will show the amount as
10,000 AUD (7,500 USD) based on the exchange rate. By enabling parenthetical currency conversion, the sales team can easily see and compare Australian deal values in USD without having to manually calculate them.
NEW QUESTION # 64
During a Discovery session at Cloud Kicks, a topic is highlighted that
How should the consultant proceed?
- A. Continue work because it is covered by the warranty.
- B. Define and submit a change order for the new items.
- C. Conduct another Discovery session.
- D. Revise the timeline for the new items.
Answer: B
Explanation:
Defining and submitting a change order for the new items is the best way to proceed when a topic is highlighted that requires additional work outside of scope during a Discovery session at Cloud Kicks. A change order is a document that describes changes to an existing project scope, deliverables, timeline, costs, or responsibilities that have been agreed upon by both parties involved in a project. A change order also specifies how these changes will affect the original project plan and contract terms. By defining and submitting a change order for the new items, the consultant can ensure that Cloud Kicks is aware of and approves of the additional work required and how it will impact their project.
NEW QUESTION # 65
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