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최신업데이트된CTA최신버전덤프공부자료공부자료
우리사이트가 다른 덤프사이트보다 우수한 점은 바로 자료들이 모두 전면적이고 적중률과 정확입니다. 때문에 우리ITDumpsKR를 선택함으로ServiceNow인증CTA시험준비에는 최고의 자료입니다. 여러분이 성공을 위한 최고의 자료입니다.
ServiceNow CTA 시험요강:
주제
소개
주제 1
- Go-Live Preparation: This part assesses the skills of Project Coordinators in preparing for the go-live phase of IT projects. It emphasizes strategies for ensuring smooth transitions and minimizing disruptions during system launches.
주제 2
- Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.
주제 3
- Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.
주제 4
- Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.
주제 5
- CMDB and CSDM: This section of the exam measures the skills of IT Service Managers and covers the management of Configuration Management Databases (CMDB) and Configuration Service Data Management (CSDM). It emphasizes how these tools are used to track and manage IT assets and services effectively.
주제 6
- Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.
ServiceNow 자격증 CTA 시험문제와 답
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최신 Certified Technical Architect CTA 무료샘플문제 (Q40-Q45):
질문 # 40
Which strategy is recommended for effective communication during the go-live phase?
- A. Provide minimal updates to avoid overloading the team.
- B. Describe released functionality and provide knowledge base articles.
- C. Focus communications only on immediate supervisors.
- D. Postpone any form of communication until all issues are resolved.
정답:B
설명:
Effective communication during a go-live is crucial for keeping stakeholders informed and managing expectations. The best strategy is to describe released functionality and provide knowledge base articles.
Here's why:
Clarity and Transparency: Clearly communicate what new features or changes are being released, so users understand what to expect.
Knowledge Base Articles: Provide detailed documentation and knowledge base articles to help users learn about the new functionality and how to use it.
Proactive Communication: Don't wait for issues to arise before communicating. Keep users informed about the progress of the go-live and any potential impacts.
Targeted Communication: Tailor communication to different audiences (e.g., end-users, IT staff, management).
Why not the other options?
A: Focus communications only on immediate supervisors: This limits information flow and can lead to confusion and frustration among other stakeholders.
B: Provide minimal updates to avoid overloading the team: Under-communication can create anxiety and uncertainty. It's better to provide regular, concise updates.
C: Postpone any form of communication until all issues are resolved: This is unrealistic and can damage trust.
Communicate openly about challenges and progress towards resolution.
질문 # 41
What are the recommended error handling strategies for ServiceNow integrations?
Choose 3 answers
- A. Log all errors to a centralized location
- B. Classify errors into specific categories
- C. Establish a process to review and monitor errors
- D. Ignore minor errors to reduce system load
- E. Create email notifications for all integration errors
정답:A,B,C
설명:
Effective error handling is crucial for maintaining the reliability and stability of ServiceNow integrations.
Recommended strategies include:
B: Establish a process to review and monitor errors: Regularly review integration logs and error reports to identify trends, potential issues, and areas for improvement.
C: Classify errors into specific categories: Categorizing errors (e.g., data errors, connection errors, authorization errors) helps with troubleshooting and identifying root causes.
E: Log all errors to a centralized location: Maintain a centralized log of all integration errors for analysis and troubleshooting. This provides a comprehensive view of integration health.
Why not the other options?
A: Ignore minor errors to reduce system load: Ignoring errors can lead to data inconsistencies and integration failures. All errors should be addressed appropriately.
D: Create email notifications for all integration errors: While notifications can be useful for criticalerrors, sending emails for all errors can lead to alert fatigue and may not be the most efficient way to manage errors.
질문 # 42
What type of testing requires human observation to measure how user-friendly, efficient, or convenient the software or product is for end-users?
- A. Smoke testing
- B. Integration testing
- C. System testing
- D. Usability testing
정답:D
설명:
Usability testing is the type of testing that relies on human observation to assess the user-friendliness of a software product.
In usability testing:
Real users interact with the software or product in a realistic setting.
Observers watch and record user behavior, noting any difficulties, frustrations, or areas of confusion.
Feedback is gathered from users to understand their experiences and identify areas for improvement.
Why not the other options?
A: Smoke testing: A quick, preliminary test to ensure basic functionality is working.
C: Integration testing: Tests the interaction between different modules or components of a system.
D: System testing: Tests the entire system as a whole.
질문 # 43
What are valid methods for bulk data export from ServiceNow?
Choose 3 answers
- A. Utilizing export sets with MID Server scheduling
- B. Extracting data using HTTP-based web services
- C. Using an external ODBC connector to query tables
- D. Using SMS push notifications for data extraction
- E. Using printed reports for data extraction
정답:A,B,C
설명:
ServiceNow provides several methods for exporting bulk data:
A: Using an external ODBC connector to query tables: ODBC (Open Database Connectivity) allows external applications to connect to the ServiceNow database and extract data using SQL queries. This is a powerful method for extracting specific data sets.
D: Utilizing export sets with MID Server scheduling: Export sets define the data to be exported. The MID Server acts as an intermediary between ServiceNow and external systems, enabling scheduled data exports to files or other destinations.
E: Extracting data using HTTP-based web services: ServiceNow provides REST APIs that allow you to programmatically extract data from the platform. This is a flexible method for integrating with other systems and automating data extraction.
Why not the other options?
B: Using SMS push notifications for data extraction: SMS notifications are not suitable for bulk data extraction.
C: Using printed reports for data extraction: Printed reports are not designed for efficient data extraction. They are intended for human-readable output.
질문 # 44
Starting with the Washington DC release, what will replace Database Encryption for data at rest in ServiceNow?
- A. Cloud Encryption
- B. Column Level Encryption (CLE)
- C. Full Disk Encryption (FDE)
- D. IP Address Access control (IPAC)
정답:A
설명:
Starting with the Washington DC release, ServiceNow is transitioning from Database Encryption to Cloud Encryption for protecting data at rest.
Cloud Encryption: This leverages the encryption capabilities of the underlying cloud infrastructure (e.g., AWS, Azure) to provide a more robust and scalable encryption solution.
Enhanced Security: Cloud Encryption offers improved key management and security features compared to the previous Database Encryption.
Simplified Management: It reduces the administrative overhead associated with managing encryption keys.
질문 # 45
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